Our salesman was Damien, Looked at a preowned BMW, everything on the BMW was checked and certified. No hidden issues. Our salesman was very friendly, attempted to steal our Burger King(jokingly), helped us for over two hours as I struggled with a stubborn mom. Wasn’t forcing us into anything and actually given us other options possible and other prices variances. Offered us excellent service, quality jokes, and a very excellent vehicle. Even though he was a mini dealer, yes tried to get us into a mini, he was very knowledgeable in the BMWs. Given a reasonable price right off the bat for little to no need of haggling. Gave us a longer term even thought the option wasn’t available. Overall excellent service, 10/10 would buy from again.
I had an issue with communication relating to a tire service that was scheduled, but then later the Manager contacted me and took care of me.
Dean Johnson took good care of me. I test drove a Mini in January. At that time I wasn’t sure what kind of car I was going to purchase. I let him know that I wouldn’t be buying a car until April. He waited until March before following up. I appreciated the fact that he didn’t harass me as so many dealers had in the past once you give them your number. I came back in April to test drive. He made sure the car was off the showroom floor for me to drive even though he wasn’t there that day. Damien took care of me that day and I decided to buy that day. The buying process went quickly with JoEll. The car needed to go through quality control so Dean delivered it 50 miles a few days later. My Mini genius Reggie showed up a week later to teach me everything I needed to know. The car was missing floor mats & the license plate bracket so Reggie came back a few days later to take care of that. Mini of Omaha has done a great job taking care of me.
We recently moved to Omaha and needed to trade in our current Mini and the experience that Damien at Mini of Omaha provided was top-notch! From beginning to end the service provided was second to none. He made whole process easy and he was genuinely a nice guy to work with. Best car buying experience I’ve ever had. Joelle in Finance was stellar. I can’t say enough positive things about my experience with Damien and Joelle. Fantastic!
Dean Johnson is the most personable, real person that I have dealt with when purchasing a vehicle. I highly recommend him for anyone who needs a new or used vehicle.
Great working with Damien, great customer service. Felt his answers to us were very honest, knew everything about the car and was able to answer all questions. Pleasure doing business with him.
I love it here at MINI of Omaha. I bought my first car ever!!!!!! At first I was scared because it was all new to me but Damien made it so simple! I felt welcomed the moment I stepped foot through the door. It took about a week for me to make a decision but Damien has been nothing but patient, kind, and extremely helpful. I did not feel rushed and he worked with me at my own pace. Him and Dave also tried really hard to work with the budget I wanted and did exactly that! I can tell they care about their customer and they listen.