MINI of Omaha
702 N 102nd St, Omaha NE 68114 • Toll Free: (877) 212-9351 • Service: (877) 212-9351
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 5.0
  •   5.0
      –   Kris S., Council Bluffs, IA Feb 17, 2012
  •   5.0
      –   Tami M., Omaha, NE Feb 8, 2012
  •   5.0
      –   Mary H., North Sioux City, SD Feb 6, 2012
  •   5.0
      –   MINI Owner, Omaha, NE Jan 31, 2012
  •   5.0
    "Russ Durkan did a wonderful job all the way through the entire process."   –   Kristine M., Omaha, NE Jan 28, 2012
  •   5.0
      –   Chip L., Plattsmouth, NE Jan 26, 2012
  •   5.0
    "MINI of Omaha is fantastic!"   –   MINI Owner, Moorhead, IA Jan 23, 2012
  •   5.0
    "One of the most enjoyable driving experiences that I have ever had and I have been around a long time."   –   Joseph L., Mineola, IA Jan 22, 2012
  •   5.0
    "Everyone at Mini is awesome! It is like being a part of the family! They remember your name and your family. Russ has helped us with two different Mini lease's over the last 5 years and he is without a doubt the best at what he does. Mini would not be the same without him, he has top-rated customer service. It is so great to be back at Mini and I look forward to be a Mini driver for many year's to come!"   –   Joshua L., Omaha, NE Jan 19, 2012
  •   5.0
      –   Leigh S., Elkhorn, NE Jan 16, 2012
  •   5.0
      –   Anthony S., Des Moines, IA Jan 16, 2012
  •   5.0
    "The customer serivice was truly the reason we chose to purchase the mini"   –   Joseph J., Papillion, NE Jan 13, 2012
  •   5.0
    "I truly enjoyed the buying experience through Mini of Omaha"   –   Julie K., Omaha, NE Jan 13, 2012
  •   5.0
    "This was our best car buying experience in a long time!"   –   MINI Owner, Papillion, NE Jan 8, 2012
  •   5.0
    "Amazing experience: I never thought I would buy a mini. I came into the dealership looking for a used bmw w/manual transmission and left driving the new mini cooper coupe 2 seater/6 speed. I love the car, it handles great, terrific gas mileage and is fun to drive. Kudos to the great sales staff at Mini."   –   Jacqueline S., Omaha, NE Dec 28, 2011
  •   5.0
      –   Ginger R., Fremont, NE Dec 16, 2011
  •   5.0
      –   Michael P., Elkhorn, NE Dec 12, 2011
  •   5.0
      –   Kevin G., Hartley, IA Dec 5, 2011
  •   5.0
      –   Jonathan R., Omaha, NE Nov 23, 2011
Service Rating 4.7
  •   5.0
    "As always your staff is amazing. They always make sure that I'm well taken care of & they do all they can to correct the car problems."   –   Tami M., Omaha, NE Feb 18, 2012
  •   4.0
      –   Philip H., North Platte, NE Feb 15, 2012
  •   5.0
      –   Jacqueline S., Omaha, NE Feb 13, 2012
  •   5.0
      –   Trevor W., Omaha, NE Feb 13, 2012
  •   4.5
      –   Michael R., Eagle, NE Feb 12, 2012
  •   5.0
      –   Rebecca H., Lincoln, NE Feb 6, 2012
  •   5.0
      –   MINI Owner, Omaha, NE Feb 2, 2012
  •   5.0
      –   Amy G., Omaha, NE Jan 31, 2012
  •   4.0
    "The service was pretty good. The only problem was that I was unaware that they would wash my car, and use an automated wash system. They broke off my deer whistles, and broke my antenna. Had I been aware that they would wash the car, I could have removed the whistles and antenna."   –   Lola B., Bellevue, Nebraska Jan 30, 2012
  •   5.0
      –   Raymond H., Omaha, NE Jan 27, 2012
  •   5.0
      –   David L., Omaha, NE Jan 27, 2012
  •   5.0
      –   Rebecca E., North Sioux City, SD Jan 25, 2012
  •   5.0
    "Doug is very nice to work with, but I find it unfortunate that we seem to be on a first-name basis. That is telling me that my car has been in there too many times."   –   Mary Kaye S., Fremont, NE Jan 25, 2012
  •   5.0
      –   Jennifer T., Lincoln, NE Jan 25, 2012
  •   5.0
      –   Robert W., Lincoln, NE Jan 23, 2012
  •   4.5
    "Great service, even though I dropped in without an appointment!"   –   Mike W., Bellevue, NE Jan 22, 2012
  •   5.0
      –   ., , Jan 20, 2012
  •   5.0
    "They are always great"   –   Nancy L., Council Bluffs, IA Jan 19, 2012
  •   5.0
    "I really liked the ability to schedule a same-day appt on a Saturday! Exceptional handling."   –   Bob B., Bellevue, NE Jan 18, 2012
  •   5.0
    "great service"   –   Ryan B., Eagle, NE Jan 16, 2012
  •   5.0
    "Doug Heiman was my service advisor and he was great! Turns out he knew my dad way back when. He kept me informed and updated on the service process, got me a courtesy ride to the mall and back, and got me on my way. My window is working again and everything was great."   –   Christina F., Omaha, NE Jan 15, 2012
  •   5.0
      –   Freddie C., Lyons, NE Jan 7, 2012
  •   4.5
      –   Amanda D., Omaha, NE Jan 3, 2012
  •   5.0
      –   Albert P., Omaha, NE Jan 1, 2012
  •   5.0
      –   Gregory W., Lincoln, NE Jan 1, 2012
  •   4.5
    "Required repair part was not in stock. Must make a second appointment after part arrives."   –   David H., Omaha, NE Dec 30, 2011
  •   5.0
      –   Michele H., Omaha, NE Dec 29, 2011
  •   5.0
    "Excellent service as always; fast and professional."   –   Arthur R., Omaha, NE Dec 29, 2011
  •   2.0
    "Even though I had discussed my problem with Doug Heiman in person and by phone in advance of the service visit, nothing was done during the service visit to resolve the problem."   –   Johan P., Bennington, NE Dec 28, 2011
  •   3.5
      –   Amy (., Omaha, NE Dec 27, 2011
  •   5.0
    "I was very sad when I had to leave my Mini to get a door ding fixed. I was working with another insurance agency and they had made me wait almost a month to get the work completed. So when I finally did get the work done I knew there was no better place to have it done then it's first home, Mini of Omaha. In my nervous frenzy to get everything done before Christmas, because I wanted my Mini home for Christmas, I ended up calling Mini of Omaha several times with questions. I had to apologize for calling so many times but they never seemed to mind and answered all my questions without any hesitation. I really appreciated the ease of getting the work done and the friendly people I talked to countless number of times."   –   Jamie P., Waverly, NE Dec 27, 2011
  •   5.0
      –   Michael T., Omaha, NE Dec 25, 2011
  •   4.5
      –   MINI Owner, Blair, NE Dec 25, 2011
  •   4.5
    "TIm was very nice and friendly and he rode with me to make sure the problems I had prior to the maintenance were fixed before I left. That was very nice of him. The car was not cleaned very well though, there were still lots of dirt spots on it when I picked it up."   –   MINI Owner, Omaha, NE Dec 23, 2011
  •   5.0
    "Everyone was great."   –   David D., Omaha, NE Dec 21, 2011
  •   5.0
      –   Warren C., Omaha, NE Dec 20, 2011
  •   5.0
      –   Susan B., Omaha, NE Dec 20, 2011
  •   4.5
      –   Rev M., Kearney, NE Dec 19, 2011
  •   4.5
      –   Mark B., Lincoln, NE Dec 13, 2011
  •   4.5
      –   Cheryl K., Omaha, NE Dec 9, 2011
  •   4.5
      –   Gary R., Omaha, NE Dec 8, 2011
  •   5.0
      –   MINI Owner, Omaha, NE Dec 8, 2011
  •   5.0
      –   Dennis (Denny) S., Hastings, NE Dec 6, 2011
  •   4.5
      –   Thomas O., Omaha, NE Dec 6, 2011
  •   4.0
      –   MINI Owner, Omaha, NE Dec 5, 2011
  •   5.0
      –   MINI Owner, Lincoln, NE Dec 3, 2011
  •   5.0
    "It is always a pleasure to deal with Mini of Omaha. The service is prompt and exceeds my expectations."   –   James R., Omaha, NE Dec 2, 2011
  •   5.0
      –   MINI Owner, Council Bluffs, IA Dec 2, 2011
  •   1.0
    "My Window wouldn't roll up. My keyless entry no longer works. My seat didn't get the glass removed and now I am doubting a seat cover was ordered for it since no one removed the towel to look at it. Overall very dissatisfied with the quality of work and attention to detail."   –   Michael D., Lincoln, NE Dec 2, 2011
  •   5.0
      –   Larry S., Denison, IA Nov 30, 2011
  •   4.5
      –   Prithviraj D., Omaha, NE Nov 30, 2011
  •   5.0
      –   ., , Nov 29, 2011
  •   5.0
      –   Sara O., Ralston, NE Nov 29, 2011
  •   3.5
      –   Deborah L., Omaha, NE Nov 28, 2011
  •   5.0
      –   Ian M., Shenandoah, IA Nov 26, 2011
  •   5.0
      –   Paul G., Omaha, NE Nov 26, 2011
  •   5.0
    "I still marvel at how wonderfully they treat me every time I go in for any type of service. They act as if I'm the only customer they have & they go way out of their way to make sure that things are done right the first time & in a very timely fashion. It's also nice to get a call from the sales manager who's just calling to make sure all is well since he saw the car in the shop. You can't find this kind of service anywhere else in the auto industry!"   –   Tami M., Omaha, NE Nov 25, 2011
  •   5.0
      –   MINI Owner, Omaha, NE Nov 24, 2011
  •   5.0
      –   Josh F., Lincoln, NE Nov 22, 2011
  •   5.0
      –   Carole A., Sioux Falls, SD Nov 22, 2011
MINI of Omaha 702 N 102nd St Omaha , NE 68114 Sales: (877) 212-9351